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​Product Refund policy can be different depends on the each store's own policy.Refund, exchange, repair and warranty policy will be indicated from each stores. Generally, purchased product can be exchange within 14 days, if purchased product is still in salable condition, but cannot be refunded for wrong choice or damaged product. In case of faulty or the product is different as described, the product will be fully refund or repair for free of charge. 

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For more information or enquiry for the refund or exchange, please conact the product purchased boutique.

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Terms and Conditions

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These Terms and Conditions govern your use of the website operated by PEARLURE Pty Ltd (“Pearlure”, “we”, “us”, or “our”). By accessing and using this website, you accept and agree to be bound by the terms outlined below. If you do not agree with any part of these terms, please do not use our website.

 

Business Information

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PEARLURE Pty Ltd is an Australian-registered company based in Sydney, New South Wales.

Due to the privacy and security requests of our partner jewellers, we do not disclose our physical address publicly. However, we are committed to assisting our customers and partners as best as we can.

For all enquiries, please contact us at:
📧 Email: pearlure@gmail.com

We aim to respond to all enquiries promptly and professionally.

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